Manulife US REIT - Annual Report 2020

Annual reports and circulars are sent to Unitholders before the AGM. When an EGM is convened, copies of the circular will be sent to Unitholders containing matters that will be raised for Unitholders’ consideration and approval. These notices are also advertised in the local papers and published on SGXNet. The Manager is not implementing absentia voting methods such as voting via mail, email or fax until issues such as the authentication of Unitholder’s identity and other related security and integrity of such information can be resolved. Notwithstanding the foregoing, Unitholders are able to appoint up to two proxies to vote on their behalf should they be unable to attend the meeting. Based on the above, the Board is of the view that Unitholders will still be able to participate effectively in and vote at the general meetings even in the absence of absentia voting through appointment of proxies. Unitholders are strongly encouraged to communicate their views on matters pertaining to MUST. Prior to the AGM, Unitholders are encouraged to email their questions to usreitinquiry@manulifeusreit.sg. They are also able to raise questions on the motions being considered at these meetings where representatives of the Directors (including Chairman of the Board, ARC and NRC) and senior management will be present to address their questions and clarify any issues on the proposed resolutions. All the Directors attended the general meeting held during their tenure in FY2020. Directors’ attendance at such meetings held during the financial year is disclosed on page 96 of this Annual Report. The external auditors are also present to address enquiries on the audit and financial statements of MUST. A distinctly separate issue is proposed as a separate resolution at general meetings to protect the interests and rights of Unitholders. Each resolution proposed at a general meeting will be conducted through electronic voting to ensure full transparency in the voting process. Unitholders or their proxies present at these meetings are able to vote on all proposed resolutions at these meetings in which the voting and vote counting procedures are disclosed at these meetings. An independent scrutineer is also appointed to count and validate the votes at the meetings. The results of all votes cast for and against each resolution and the respective percentages are immediately displayed at the meetings and announced via SGXNet after the meetings on the same day. Minutes of the general meetings, questions raised and responses from the Board and management, are prepared and available to Unitholders at http://investor.manulifeusreit.sg/agm_egm.html. (E) MANAGING STAKEHOLDERS RELATIONSHIPS ENGAGEMENT WITH STAKEHOLDERS Principle 13 The Board adopts an inclusive approach by considering and balancing the needs and interests of material stakeholders, as part of its overall responsibility to ensure that the best interests of the company are served. The Manager believes that engaging stakeholders is imperative for the success of MUST’s performance. MUST has identified its stakeholders based on their impact on MUST’s business and those with a vested interest in MUST’s operations. MUST’s stakeholders include investors, analysts, media, tenants and the local community. MUST was able to strengthen its relationships with its stakeholders and obtain valuable feedback through open and regular communications, and tailored various engagement initiatives to meet stakeholders’ needs. More information of MUST’s key engagement initiatives, performance and targets set for the forthcoming year can be found on pages 72 to 74 and 80 of this Annual Report. MUST maintains a corporate website to communicate and engage with stakeholders which can be accessed at http://www. manulifeusreit.sg . 113 ANNUAL REPORT 2020