Manulife US REIT - Annual Report 2021

MANULIFE US REIT 104 Serving our Community We believe in doing well by doing good and continue to enrich our local communities despite the challenges of COVID-19. In line with our community development strategy, we align our community outreach efforts with our focus areas of helping vulnerable families and isolated elderly, while continuing to support the financial sustainability of social enterprises. People First Engaging the Isolated and Convalescing Elderly In 2021, the Manager continues to engage and support its community partners. MUST employees participated in a virtual leather craft making workshop together with socially isolated seniors. Participants were introduced to the basics of leather crafting and crafted a leather key fob and coin pouch for themselves. MUST also supported St Luke’s Hospital through its charity film fundraiser ’Being Silver’ to raise funds for convalescing elderly patients as they return to the community. 2022 bespoke red packets designed to encourage recipients to colour their way into a healthier new year Supporting Social Enterprises Beyond our volunteering activities, we continued with our efforts to help social enterprises become self-reliant. All corporate gifts and events are socially sourced wherever possible. In 2022, we commissioned a values-based arts workshop and social enterprise to design MUST’s Chinese New Year red packets. The red packets were designed by an artist with a mental disability, with accompanying plantable colour pencils to promote mindful colouring. Engaging Tenants and the Community In 2021, we also rallied our tenants to contribute to the communities wherewe operate. Our propertymanagement teams collaborated with local food banks and non-profit organisations to organise food and toy donation drives for families in need. Encouraging Employees to Make a Difference To nurture a spirit of volunteerism and cultivate an engaged workforce, employees are given two days of volunteer leave annually to participate in community- related activities. This encourages staff to be socially responsible and to embrace Manulife’s core value to ‘Share your Humanity’ while giving back to causes they care about. This year, we recorded a CSR contribution of 189 hours and S$25,976. Leather making workshop with MWS elderly