Manulife US REIT - Annual Report 2021

95 Initiatives in 2021 • Used reclaimed water in building operations and installed automatic hands-free faucets to improve water efficiency • Implemented the collection and reuse of greywater • Installed low flow fixtures, which use significantly less water than conventional plumbing fixture • Carried out improvements to cooling tower water management to allow circulatory water to be more efficiently treated • Drought tolerant plant care, achieving 20.0% reduction in water consumption • Low Flush Valves installed for more efficient water usage and leak detection to the irrigation system Water Conservation We consider water as one of our focus areas in property management. Under our Sustainable Building Standards, We will continue to improve our water conservation efforts through initiatives such as promoting water- saving practices, implementing process improvements and adopting water-efficient technologies. In 2021, water consumption was 216,155.6 m 3 and water usage intensity was 35.310 L/sf, an increase of 11.2% compared to 2020. This is due to increased water usage as building occupancies started recovering in Phipps and Peachtree. water consumption is managed and monitored with guidelines onwater efficient strategies and implementation. Over the years, we have rolled out various initiatives and practices in our operations to increase water efficiency and reduce water consumption. Waste Management The generation, disposal and treatment of waste can contribute to air pollution and climate change. To improve our focus on waste management, we started reporting on data collection efforts in 2021. In addition, waste generation and recycling activities are tracked across MUST’s portfolio. E-waste collection drives were conducted throughout the year. E-waste were collected from Michelson, Figueroa and Centerpointe in 2021, with about 2,200 kg of e-waste recycled. Tenants are also encouraged and trained on recycling e-waste. During the year, 855.1 tonnes of waste was generated and waste intensity was 0.140 kg/sf, a 1.4% reduction from 2020. Most of the waste generated are non-hazardous waste from tenants and disposed in landfills. 439.9 tonnes Water 1,2 Water Consumption Water Intensity Water Intensity (L/sf) 60 0 40 20 Water Consumption (m 3 ) 250000 200000 150000 100000 50000 0 2019 2020 2021 50.101 31.746 35.310 Waste 3 Waste Generated Waste Intensity Waste Generated (tonnes) Waste Intensity (kg/sf) 0.25 0.15 0.20 0.10 0.05 0 0 1200 800 400 SUSTAINABILITY REPORT 2021 of wastewas recycled in 2021, a 3.7%YoY improvement due to improved waste recycling efforts in Figueroa and Plaza. Wewill continue to improvewasteperformancemeasurement and identify opportunities to increase diversion and reduce waste generation where possible. 1 2019-2020 values are restated as a result of data and property area updates. 2 Water intensity is calculated by total water consumption/total gross floor area. 3 Waste intensity is calculated by total waste generated/total gross floor area. 2019 2020 2021 0.241 0.140 0.142