Manulife US REIT - Annual Report 2021

97 Objective Ensuring the needs of our stakeholders are well-served is key to sustaining our business. This includes creating a safe and healthy environment and safeguarding the well-being and interests of our employees, tenants and the local community Nurturing our Talent • Continue to hire employees with diversified age, gender and type • Minimum 40 hours of training per employee annually Safeguarding Health and Well-being • Maintain an accident and injury-free work environment • Continue to pursue health and wellness related building certifications for our portfolio Serving our Community • Commit at least S$20,000 to CSR activities • Increase CSR hours by 20.0% Targets Safeguarding Health and Well-being • Zero accidents and injuries in the workplace • 88.0% tenants who participated in tenant satisfaction survey responded with a 4 or 5 Star rating on overall satisfaction • Increased Fitwel ® and Fitwel ® VRM certifications for portfolio Serving our Community • Contributed S$25,976 • Clocked 189 CSR hours Performance Nurturing our Talent • Hired employees with diversified age, gender and type • Conducted ESG related training for staff and independent directors • Employee engagement score +2.0% YoY • Average training hours per employee +40.0% YoY to 50 hours People First SUSTAINABILITY REPORT 2021