Regulators and Industry Associations Business Partners (Suppliers, service providers) Local Community Working together to achieve mutual interests Building strong partnerships Supporting community needs • Compliance with policies, rules, regulations including environmental, labour standards and SGX-ST listing requirements • Good corporate governance and transparency • Sharing of industry/sector trends • Health and safety of workers • Human rights • Ethical business practices including antimoney laundering, anti-corruption • Engaging and meaningful relationships with vulnerable community groups • Financial support • Business impact on the environment, economy, and people • Participating in industry associations such as the REIT Association of Singapore (REITAS) • Participating in consultations with regulators such as SGX and Monetary Authority of Singapore (MAS) • Reviewing disclosures against best practices • Ensuring Manulife Code of Business Conduct and Ethics are in place to affirm MUST’s commitment to ethical conduct and compliance with all applicable laws • Encouraging business partners to adhere to SBS and Manulife Vendor Code of Conduct • Encouraging employee participation in community engagement events by granting two days of volunteer leave annually • Helping vulnerable and elderly communities through corporate donations and employee volunteering • Sourcing corporate gifts from social enterprises • Advocating best practices in sustainability SGX announcements, circulars and other regulatory filings Website Panels and associations Annual and Sustainability Reports AGM/EGM Dialogues/feedback SBS Manulife Code of Business Conduct and Ethics Manulife Vendor Code of Conduct Donation drives, Corporate Social Responsibility (CSR) events Social enterprise procurement Collaborations with charities and NonGovernmental Organisation (NGOs) for community development Cash donations ANNUAL REPORT 2024 | 75
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