RESPONSIBLE SUPPLY CHAIN We require our contractors and suppliers to comply with our environmental, health, and safety policies. Our selection process is rigorous, and we only appoint business partners such as contractors who meet Manulife's stringent criteria. Business partners providing services or products for MUST's properties are expected to comply with the Manulife Vendor Code of Conduct, which reinforces the principles of ethical business practices and good governance from suppliers. The Vendor Code of Conduct covers key areas including business conduct, labour practices, health and safety, and environmental management. We have a robust SBS and Vendor Code of Conduct that our Property Managers and business partners are expected to adhere to. Our commitment to working with ethically sound contractors is further emphasised in our Asset Manager's Responsible Contracting Statement. HUMAN RIGHTS DUE DILIGENCE As part of our Global Human Rights Statement, MUST is dedicated to respecting and safeguarding the human rights of all our employees. We aim to protect the human rights of all employees and workers in line with internationally recognised principles. Our approach is guided by the United Nations Guiding Principles on Business and Human Rights, which emphasises businesses' responsibility to avoid human rights infringements and address any adverse impacts. This commitment is integrated into our values, decision-making processes, and expectations for ourselves and our associates. Manulife Code of Business Conduct and Ethics, Discrimination, Harassment and Workplace Violence Policy, and Global Health and Safety Policy reinforce our human rights obligations. We have zero tolerance for any human rights violations. Our business partners are expected to adhere to the human rights standards outlined in the Manulife Vendor Code of Conduct, holding them accountable for ethical labour practices in their operations. We encourage our employees to report any witnessed misconduct or malpractice during their work. Additionally, employees and other stakeholders can direct questions to Manulife's Global Compliance Office or report unethical, unprofessional, illegal, fraudulent, or other questionable behaviour through Manulife's Ethics Hotline. ANNUAL REPORT 2024 | 93
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