PEOPLE FIRST SERVING OUR COMMUNITIES At MUST, we follow the Group's Acts of Kindness initiative and have maintained our commitment to serving local communities through various initiatives implemented throughout 2024. We recognise the significance of nurturing a sustainability-focused culture within our organisation. Our ongoing efforts are directed towards developing an organisational mindset that is consistently mindful of how our actions may impact the economy, environment, and society. Our community development strategy places a strong emphasis on outreach activities that provide support to the less fortunate. To consolidate and facilitate employee volunteering opportunities and donation efforts, all employees have access to the Group’s internal online platform called Impact Hub. This encourages employees to contribute to the eligible causes all around the world. For example, the California Wildfires Recovery Fund was set up for employees to support communities across the state as they work to rebuild and recover from wildfires. Beyond individual efforts from the employees, as an organisation, we aim to create positive, lasting impacts in the communities where we operate. We are committed to support vulnerable families and isolated seniors and strengthening the financial stability of social enterprises. As an organisation, we recorded 134.3 community hours (an average of 8.4 volunteer hours per employee), exceeding our target of 128 hours, and donated close to S$20,000 to the local community in Singapore. Two of MUST's key CSR activities include: CARE FARM @ ANG MO KIO In August 2024, MUST volunteered with Otolith Enrichment at CARE Farm @ Ang Mo Kio, helping with operational and maintenance works such as transplanting, harvesting and maintenance. All produce from the community farm was donated to low-income residents of Ang Mo Kio GRC in support of Singapore’s 30 by 30 goal of meeting 30% of Singapore’s nutritional needs locally by 2030. CARICATURE WORKSHOP WITH THE SENIORS FROM MWS ACTIVE AGEING CENTRES At MUST, our motivation stems from the conviction that creating a caring and supportive community is a shared duty. We believe in doing our part for the society as well, such as organising fun and interesting activities for the senior residents living in the neighbourhood. In November 2024, MUST organised a caricature workshop for the seniors at MWS Active Ageing Centres located at Golden Lily@Pasir Ris and Fernvale Rivergrove. The seniors were fully immersed in the experience of learning a new skill and interacting with our team members. Otolith Community Aquaponics Project Caricature Workshop with the seniors from MWS Active Ageing Centre, Golden Lily@Pasir Ris (top) and Fernvale Rivergrove (bottom) 92 | MANULIFE US REIT
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